Sudhir Krishnaswamy is the CTO of Barnes & Noble Education Digital Student Solutions where he leads the team that designs Bartleby Write and related products focused on writing help. He joins host Mike Palmer in a conversation about how best to design online writing help products in light of emerging generative AI technology like Chat GPT.
We hear how Sudhir was drawn to computer programming early in his career and how he’s held a series of senior technology roles across various education companies most recently focusing on online writing help. Sudhir describes what’s involved in building writing help products and how this has been transformed by machine learning and artificial intelligence. We learn of the role AI can play in helping humans write better while steering clear of the pitfalls of thinking AI is more than a tool for human advancement right now. There’s talk of stochastic parrots and magic eight balls in a free-flowing exploration of the future of writing help that you won’t want to miss!