Erika Blumenthal


Navigating Higher Ed Benefits with A Chatbot Named Wyatt with Erika Blumenthal and Daniel O’Donnell

In the episode, Mike Palmer hosts Erika Blumenthal, the Chief Operating Officer at Benefits Data Trust (BDT), and Daniel O’Donnell, the Associate Director of Higher Education at BDT. We discuss the organization’s mission to help individuals access social safety net benefits in the U.S., with a focus on supporting college students and how they use a Chatbot named Wyatt to communicate benefits to higher ed students.

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